How to Activate DEWA in Dubai (and How Ejari Connects)
To activate DEWA you register Ejari first, then use DEWA’s Move-in service with your Ejari number and DEWA premise number. You pay a security deposit of AED 2,000 for an apartment or AED 4,000 for a villa, plus an activation charge of around AED 155, and the electricity and water are usually connected within about 24 hours. Ejari and DEWA are linked: without a registered Ejari, DEWA will not connect the unit.
- Register Ejari before DEWA
- Deposit AED 2,000 apartment, AED 4,000 villa
- Activation around AED 155
- Connected within about 24 hours
How Ejari and DEWA connect
DEWA needs proof your tenancy is registered, which is the Ejari certificate. From it, DEWA takes two things: your Ejari number and the property’s DEWA premise number. That is why the order matters. Register Ejari first, then open the DEWA account. Trying it the other way is a common cause of delay.
What you pay
| Item | Amount |
|---|---|
| Security deposit, apartment | AED 2,000 |
| Security deposit, villa | AED 4,000 |
| Activation charge | Around AED 155 |
| Connection and small fees | Connection around AED 130 plus small knowledge and innovation fees |
Steps to activate
| Step | What you do |
|---|---|
| 1. Register Ejari | Complete Ejari and get your Ejari number. |
| 2. Find the premise number | Note the DEWA premise number for the unit. |
| 3. Open the Move-in service | Use DEWA’s Activation of Electricity and Water service. |
| 4. Enter details and pay | Enter customer type and premise number, pay the deposit and activation. |
| 5. Get connected | Supply is usually connected within about 24 hours. |
The deposit is refundable
The DEWA security deposit is returned when you close the account at move-out, less any final bill. Keep the receipt, and close the account when your tenancy ends so the deposit comes back to you rather than sitting with DEWA.
Prefer to check your file first?
Confirm your Ejari documents with the Ejari Document Checker, and read what is Ejari for how registration works.
Frequently asked questions
Do I need Ejari to activate DEWA?
Yes. DEWA connects the unit only for a registered contract, using your Ejari number and DEWA premise number.
How much is the DEWA deposit?
AED 2,000 for an apartment and AED 4,000 for a villa, plus an activation charge of around AED 155.
How long does DEWA activation take?
The supply is usually connected within about 24 hours of payment.
Is the DEWA deposit refundable?
Yes. It is returned when you close the account at move-out, less any final bill.
Official reference: DEWA.
Government fees are set by the authority and can change. Confirm the current amount through the official channel.
Related
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